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Claims of responsibility

Liability over mesothelioma claims is always hotly disputed. Dr Digby Jess looks at last week's judgement in Bolton Metropolitan Borough Council v Municipal Mutual Insurance - a case that could have wider implications

Many in the UK insurance world know that a dispute has been running for some time between public liability insurers as to which insurer is liable in respect of third-party claims - such as non

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Storm damage claims test insurers’ settlement choices

A year of severe storms has strained repair networks and claims operations, which Ben Blain, head of property at Verisk Claims, points out has placed insurers’ settlement decisions, data oversight and ability to evidence fair customer outcomes firmly under the regulatory spotlight.

Why AI should never make insurance claims decisions

As the mass roll-out of artificial intelligence in insurance continues at break neck speed, Ross Sinclair, founder and CEO at embedded insurance technology provider EIP, discusses one area of insurance that AI needs to be kept away from: claims decisions.

Managing the ‘forever risk’ of PFAS

How PFAS, often called “forever chemicals”, is creating one of the most complex and far-reaching environmental risks for insurers today is the topic of the latest Insurance Post Podcast.

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