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Is it better to coach or to poach?

Mark Geoghegan asks Chris Clark of Willis Re Specialty for his thoughts on Reinsurance employment issues

What's your view? Should you train your own staff or buy in teams?

The easiest way to do this, is to do the same as some smaller brokers and poach the finished article form the larger brokers. But

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How should success of FCA’s response to Which be judged?

The effectiveness of the Financial Conduct Authority’s regulatory action in response to Which’s super-complaint about home and travel insurance is reflected in smoother claims handling, not in the number of reviews or fines, according to Claire Massey, founder of Claim Guardians.

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