Post - 2011-11-17

Your say: Unpalatable truth

The article by Amy Ellis concerning so called ‘referral fees’ paid by contractors’ networks takes up a subject that has been central to the concerns of some in the loss adjusting profession for many years

View from the top: An apple a day

‘We made the buttons on the screen look so good you’ll want to lick them,’ was something Apple founder Steve Jobs once said to a journalist eager to unpick the secrets that underpinned the firm’s meteoric rise to become one of the biggest companies in…

Comment: Understanding the risks

From December 2012, insurance premiums can no longer be based on gender and, as documented in Amy Ellis’ article, a ban on the age proxy looks likely to follow suit. It is not, therefore, inconceivable that a ban on the use of many more insurance proxies…

Market moves: Setting the trend

Insurer MMA was the main recruiter this week, with the firm naming five new staff across its regional office network. The moves set the trend among fellow underwriters, with high-profile appointments at Groupama, DAS and for Markel’s fledging operation…

My best 11 Simon Cooter, Brit Insurance

Brit Insurance’s director of market management and regional operations selects his Best XI for an insurance start-up, relying heavily on his colleagues, as well as celebrity businessmen and sporting superstars.

PSTF: Data protection telematics worries

Regulators must make a decision, stating where they stand on who owns the data produced as a result of telematics devices. Speaking at Post’s Strategic Technology Forum, Phil Ford, consulting director at Metaskil, warned that regulators need to consider…

PSTF: Customer experience: the new battleground

Providing a compelling customer experience will be the critical basis of competition for insurers in 2012 and the foreseeable future. This was the main message from Richard Edwards, principal analyst at Ovum, pictured, on managing IT strategy in an ever…

PSTF: Corporate technology rethink needed

Industry technology systems could become “obsolete” if companies fail to tackle information security fears, while corporate polices on device distribution and responsibility need an urgent rethink, according to expert panelists. The debate at last week’s…

Former broker boss launches new network

A former provincial broker is hoping to attract thousands of independent intermediaries to his newly launched network, after claiming the traditional model has reached “saturation point”.

Editor's comment: Coming back to bite

Confident words have a nasty habit of coming back to haunt you – as Admiral’s CEO Henry Engelhardt discovered to his cost this week. From stockmarket darling to deep disappointer inside nine months, the motor-focused UK insurer has certainly suffered a…

Penny Black’s insurance week

Although more accustomed to fine dining and a spot of opera, Penny accepted an invitation from Towergate’s Marc DonFrancesco for a slap-up steak, washed down with some rock ‘n’ roll.

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