Post Learning: Whiplash: Indicative reading time: 19 minutes

 Post Learning: Whiplash

Learning Objective: By the end of this module readers will be able to explain why the whiplash portal was introduced, the savings it is expected to generate and how it has performed in its first year.

Analysis: Trust and the whiplash portal

A survey commissioned by Post found that people are not confident in the whiplash portal, with a number of claimants turning to claims management companies and

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Are we looking at fraud wrong? And is AI to the rescue?

News Editor’s View: Fraud has long been a scourge of the insurance industry, and with £1.1bn of fraud still going undetected, Scott McGee asks: “Could AI be an avenue to revolutionise fraud and the way the industry approaches it?”

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