Post Learning: Whiplash: Indicative reading time: 19 minutes

 Post Learning: Whiplash

Learning Objective: By the end of this module readers will be able to explain why the whiplash portal was introduced, the savings it is expected to generate and how it has performed in its first year.

Analysis: Trust and the whiplash portal

A survey commissioned by Post found that people are not confident in the whiplash portal, with a number of claimants turning to

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