Personal
From good to bad.
A study of 12 leading motor insurance call centres has revealed that the quality of service differs ...
Network of knowledge.
David Ketley, chairman of risk management association, AIRMIC, talks to Anthony Gould about the highlight of its year, the annual conference and exhibition.
Who you gonna call? Courtbusters.
In your recent article concerning the potential cost to the insurance industry of the imminent chang...
Male drivers worst.
The myth that women motorists are worse than men has been rubbished by an AA Insurance survey. Of th...
Explosion in fire costs could force up premiums.
Insurers have warned that premiums could rise following a fire damage report claiming the cost to th...
WIDs enlisted to help fight fraud.
Pressure from industry for action over car insurance fraud mounted this week following a call by mag...
Storms blamed for £3m fall in GA profits.
Underwriting losses and a fall in investment income saw the pre-tax profits of General Accident, CGU...
Exclusive - Torch company set to ignite outsourcing.
A new Chelmsford-based claims handling company aims to become a leading light in outsourcing. The...
Broker admits deceiving client.
The managing director of a West Midlands insurance broker used a client's money to reduce his compan...
Allen joins US Re.
Robert Allen has joined US Re as assistant vice president. He will specialise in products for malpra...
A new class of risk.
Digital risk needs to be acknowledged as part of everyday business life to limit potential claims, argue Catrin Turner and Graham Brown.
Safeguarding systems.
Data can be your most precious resource, but it needs protection. Alex Beatty reports.
Non-marine rates in UK continue decline.
Non-marine reinsurance rates in the UK have fallen by an average of 8% in the last year, according t...
Once Upon A Time In the West ...
People used to talk about Bristol as the second city of insurance. It has since been usurped from this position, but as Jonathan Swift discovered, the city still has much to offer insurance companies.
Attack is the best defence.
When the threat from direct insurers became too much, traditional insurers formed Polaris to give themselves a platform from which to fight back. Alex Miller reports.
Dogged by deficit.
What does the future hold for the Solicitors' Indemnity Fund in light of its current deficit? Ken Cannar investigates.
30 homes surveyed: all are underinsured.
All policyholders in a broker household survey were found to be underinsured - half of them by more ...
Court in the 'net.
Personal injury specialist Donns Solicitors has become the first law firm to invest in state-of-the-...
Mondial/Elvia deal.
Global outsourcer Mondial Assistance Group is joining forces with worldwide travel insurance provide...
Insurers in danger of becoming PMI casualties.
The argument over the rights of private medical insurers to refer policyholders to designated hospit...
Appointment at Mondial Assistance.
Solutions provider Mondial has made Janine Atkins its national sales manager. Previously she was wit...
Climb every mountain.
I am due to participate in a 100km trek across the Himalayas in May in aid of the Imperial Cancer Re...
£7m sponsorship.
CGU is set to announce a £7m deal to sponsor the national one-day cricket league which begins on 17 ...
Insurance discs for windscreens.
The insurance industry has given a mixed reaction to magistrates' plans to make Britain's motorists ...