Personal
Barbican joins Home & Legacy panel
Barbican is set to join the household insurance panel of high net worth specialist Home & Legacy.
Quindell wins five-year deal with RAC
Quindell has said a new five-year contract that sees RAC implementing its end-to-end technology platform has the potential to be its largest revenue generator to date.
Your Say: Will Citroen be the first of many?
Car manufacturer, Citroën, has recently announced its plans to fit a telematics device as standard in its C1 Connexion special edition model.
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Cheap pet insurance under threat by EU Gender Ban after Austrian test case
Four months after gender was banned as a factor in setting premiums for motor insurance, Post understands its remit could soon be extended to impact pet owners.
Motor insurers vow to cut premiums if young driver claims come down
The insurance industry has promised the government young drivers’ premiums could go down by as much as 20% if new proposals succeed in reducing the frequency and value of motor insurance claims.
Career file: John Elliott: Elliott lands new RSA customer services director role
RSA has appointed John Elliott to the newly created role of customer services director within its personal lines division.
Post magazine – 28 March 2013
The latest edition of Post magazine is now available to subscribers as a digital and interactive e-book.
Fixing the protection gap in the UK
I recently presented to the All Party Parliamentary Group on Insurance and Financial Services to discuss the future of lending at a time when consumers have lost confidence in income protection programs.
British Insurance Awards deadline today
The deadline for entries for the 19th British Insurance Awards is fast approaching.
Esure lists with £1.21bn market cap
Esure has set its sights on entering the FTSE 250 Index after setting its offer price at 290p per share as it begins conditional dealings on the London Stock Exchange today.
NFU Mutual profit recovers despite £68m in weather claims
NFU Mutual has reported a sharp rise in profit in 2012 to £330m compared to a 2011 loss of £47m despite a 55% fall in underwriting profit to £47m (2011:£105m) after amassing weather-related claims of £68m.
Axa uses £250k investment to boost community broker offering
Axa Commercial Lines and Personal Intermediary has increased the number of account managed brokers at its Bolton national trading centre from 100 to 1000 following £250 000 investment.
Truell among bidders linked to Co-op sale
Mark Summerfield, managing director of The Co-operative Insurance, has said the planned sale of the general insurance business is “entirely in line with the group’s strategy” to build a “compelling competitor in high street banking that customers will…
Post magazine – 21 March 2013
The latest edition of Post magazine is now available to subscribers as a digital and interactive e-book.
Gender Directive: Continental drift
The ban on gender as an insurance rating factor has made waves in the UK market but how has it impacted mainland Europe? Francesca Nyman investigates.
Claims: Front of house?
Representing the main touchpoint between insurers and customers, claims departments are of vital importance but have traditionally struggled to attract top-level staff. Is this now changing?
View from the Top: Satisfaction not guaranteed
Net Promoter Score is a widely used measure for assessing your brand through the eyes of your customers, providing an insight into whether a customer is likely to recommend or discredit your company and its services.
Consolidation "inevitable" in Saudi insurance market according to S&P report
Prospects appear to be improving for Saudi Arabia's insurance industry, according to a new report from Standard & Poor's.
Keycare signs deal with Chaucer Direct
Keycare has been appointed by Chaucer Direct to provide key replacement service for customers that are renewing or taking out a motor insurance policy.
Axa secures £150m capacity win
Axa Commercial Lines and Personal Intermediary will provide £150m capacity to Prestige Underwriting Services as part of a five-year deal.
Lloyds job cuts at odds with growth plans, warn unions
Lloyds Banking Group's strategic objective of building long-term stability and growth is being jeopardised by its willingness to sacrifice staff's job security in favour of casual employment contracts, according to trade union Unite.
Insurance jobs go at Lloyds Banking Group amid 550 redundancies
Lloyds Banking Group is cutting 550 jobs from its risk, insurance, commercial banking, retail and wealth, asset finance and international divisions.
Post magazine – 14 March 2013
The latest edition of Post magazine is now available to subscribers as a digital and interactive e-book.