Motor Mouth Podcast 6: Whiplash reforms fatigue and building a stronger customer journey
This week’s podcast brings you two topics in one episode. Jonathan Swift, content director for Insurance Post, interviews Simon Gallimore, vice-president for casualty and motor claims at AIG, on the topics of whiplash reforms and the customer journey.
Hear Gallimore’s take on the current state of the whiplash reforms, the path we took getting here and what we hope to see from the reforms when more is known of their impact.
Gallimore also talked on
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: https://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on Personal
Co-op Insurance managing director Offord exits
Seven years on from being made managing director of Co-op Insurance and tasked with raising the provider from the ashes, Insurance Post can reveal Charles Offord is exiting the business.
Go Compare unveils ChatGPT app
Go Compare has launched a ChatGPT app for its car, van and home insurance price comparison services.
Aviva restructures HNW team following departures
Ann Owen, managing director for Aviva Private Clients has told Insurance Post that, following the departure of three members, they will not be replaced on a like-for-like basis.
TimeTo: Reflect on the 2026 Biba Conference
Content Director’s View: This week a swathe of the UK general insurance sector decamped to Manchester for the annual British Insurance Brokers’ Association conference. Jonathan Swift reflects on some of the themes and talking points of the 2026 iteration.
Ageas to cut staff number by almost half
Following the acquisitions of Acromas and Esure, Ageas has revealed it is planning on cutting internal staff numbers by around 1800, which equates to almost half its UK division.
Q&A: Mark Rose and Luke Anyon, Tracker
Mark Rose, managing director, and Luke Anyon, sales director of Tracker, explain how their multi-layered technology and close collaboration with insurers and police are helping recover stolen vehicles at scale – and why wider adoption could significantly reduce claims costs.
Brokers lose share as direct insurers tighten grip on aggregator business
Despite cutting prices twice as fast as direct insurers, brokers are losing the battle for customers on price comparison websites, according to research from Consumer Intelligence.
Best Insurance Employer Award shortlist revealed
Insurance Post can reveal the 11 companies in the running to be crowned the industry’s best employers at the British Insurance Awards on 8 July.