Motor Mouth Podcast 6: Whiplash reforms fatigue and building a stronger customer journey
This week’s podcast brings you two topics in one episode. Jonathan Swift, content director for Insurance Post, interviews Simon Gallimore, vice-president for casualty and motor claims at AIG, on the topics of whiplash reforms and the customer journey.
Hear Gallimore’s take on the current state of the whiplash reforms, the path we took getting here and what we hope to see from the reforms when more is known of their impact.
Gallimore also talked on
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