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Blog: What could CEO Penny James bring to Direct Line?

Penny James Direct Line CEO

Jonathan Swift reflects on whether Direct Line's new "understated" and "inquisitive" CEO Penny James might be the right person at the right time, given the on-going pricing review

Last week Direct Line announced Penny James, pictured, as its UK CEO, replacing Paul Geddes.

In truth, the move did not come as a total surprise as she had always been seen as the strongest internal

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