Ombudsman proposes £15m budget hike as PPI claims stack up
The Financial Ombudsman Service today published its public consultation on its proposed budget for the next financial year (2011/2012).
The budget sets out how the ombudsman service plans to deal with what it describes as "a potentially volatile caseload" of between 152 000 and 208 000 cases in 2011/2012.
This compares with the 180
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