Direct Line Group
Penny Black's insurance week
Penny jetted off to Dublin last weekend with the aim of celebrating a glorious triumph of England's rugby boys over the Irish.
Household: can no claims discounts be applied to household insurance?
With Axa set to offer no claims discounts to household customers, Amy Ellis reports on market reaction and whether others will follow suit.
Direct Line loses court battle against ‘lying claimant’
Direct Line has failed in a High Court bid to prove that a Dorset man exaggerated his injuries in order to claim £3.4m in compensation.
RBS Insurance records £295m loss and 115% COR in 2010
Royal Bank of Scotland Insurance has decribed 2010 as "a disappointing profit year", after reserve strengthening for bodily injury claims and severe weather, resulted in a loss of £295m (2009: £58m profit) and a combined opertaing ratio of 115% (2009:…
Penny Black's insurance week
It seems that the cost of civil litigation is not the only matter Lord Justice Jackson has had on his mind for the past year.
Post history - five years ago: Pet Plan slams 'pet theft' reports
Looking through Post's back catalogue paints a unique picture of more than 150 years of insurance news, as this highlight from five years ago reveals.
Direct Line enters mid net worth market with new product
Royal Bank of Scotland Insurance has launched Direct Line Select, aimed specifically at consumers it believes need higher levels of cover than standard policies typically provide.
RBS Insurance targets direct HNW market with ‘Select’ launch
Royal Bank of Scotland Insurance has launched into the mid and high-net-worth spaces with a single product/ multi-cover offering, which it plans to sell both direct in-house and through affinity partners.
Editor’s comment: Pioneering times
It is somewhat fitting that Post includes an interview with Hiscox chairman Robert Hiscox in the same week that Royal Bank of Scotland Insurance announces its plan to make a play for one his firm’s traditional heartlands, the mid and high-net-worth space…
Post Magazine – 27 January 2011
The latest issue of Post magazine is now available to subscribers as a digital and interactive e-book.
Direct Line unveils mobile flood support vehicle
Direct Line has launched a new flood support vehicle – incorporating an office and meeting space, developed to help policyholders affected by extreme weather.
Direct Line urges harsher CIE fines
Insurer Direct Line has called for harsher punishments for uninsured motorists under the recently announced Continuous Insurance Enforcement plans.
Direct Line urges greater communication on electric cars
Direct Line has called for an open dialogue between insurers and the manufacturers of electric cars following the launch of a number of new vehicles in 2011.
Website Review: Swinton
In the latest of its ongoing series for Post, web performance specialist Gomez casts a critical eye over Swinton's website.
Comment - Innovation: Singing the same songs?
The music industry has been revolutionised by technological advances. Tim Grant reflects on whether insurers can learn from how this transformation has been driven.
Direct Line appeals to High Court over £3.4m pay out
Insurance firm Direct Line has launched a High Court bid to recover millions of pounds paid out in damages to a motorist who claimed to be seriously injured in a road accident.
Postscript - 10 years ago: Early black box plans challenged
Looking through Post's back catalogue paints a unique picture of more than 150 years of insurance news, as this highlight from 10 years ago reveals.
Government and police back DVLA motor data access pilot
The government and the Metropolitan police have thrown their weight behind a pilot scheme which will give motor underwriters access to externally held personal data on customers to check whether they have lied on their policy submissions.
Claims supplement - Customer experiences: The results are in
The members of Which?'s online community recently rated their claims experiences with both car and home insurers. Dan Moore reveals the findings of the survey.
Editor's comment: Commercially viable
The news that Iprism has secured private equity backing, which effectively values the business at £50m, is further evidence that the future of online commercial trading has finally reached its 'tipping point'.
RBS Insurance consults with a 1000 staff ahead of Indian outsourcing move
Royal Bank of Scotland Insurance could offshore more than 300 back office roles to India after launching a consultation with more than a thousand staff last week.
Postscript - 10 years ago: Helphire case comes close to end
Looking through Post’s back catalogue paints a unique picture of more than 150 years of insurance news, as this highlight from 10 years ago reveals.
RBSI seals EXL Indian outsourcing deal
Royal Bank of Scotland Insurance could offshore more than 300 back office roles to India after launching a consultation with more than a thousand staff last week.
Legal update - NHS funding: The right to free care
A Primary Care Trust recently argued that a woman injured in a road accident was not eligible to receive NHS care due to winning a payout from her insurer. Glyn Jones explains the facts and implications of this case.