Direct Line Group
C-Suite - Insurer: Foresight is a wonderful thing
It is vital that insurers look ahead to try and offer products to customers before they demand them.
UPDATED: Sixteen severe flood warnings remain in place after Storm Desmond hits Cumbria
Sixteen severe flood warnings remain in place after Storm Desmond battered Cumbria on 5 and 6 December, with Carlisle, Keswick, Kendal and Cockermouth among the worst affected areas.
Fraud 2015: Banking v Insurance analytical resource is 'chalk and cheese'
Comparing the insurance industry’s analytical capabilities to those in the banking sector is like comparing “chalk and cheese”.
Government accelerates whiplash reforms to remove £1bn of costs
Chancellor of the Exchequer George Osborne committed to accelerating motor injury reforms in today’s (25 November) Autumn Statement, which are expected to remove more than £1bn from the cost of providing motor insurance.
Interview: Paul Geddes - Delivering on a promise
Direct Line Group CEO Paul Geddes updates Post on progress at the business in the three years since its initial public offering and outlines plans for the future
Digital Insurance Collective: Hack to the Future: The Digital Activists taking disruption in their stride
There is a lot of talk about the need for the sector to adapt to changing consumer demands but are tensions between the anti-risk culture of insurance companies and the nature of digital transformation holding back progress? The newly launched Digital…
UK, Turkey and Malta spur Mapfre growth
Spanish insurer Mapfre has posted a 46% increase in insurance premium revenue across Europe for the first nine months of 2015.
DLG reports 4.1% growth in motor
Direct Line Group has seen an increase in gross written premium and motor for the first nine months of 2015, according to an interim management statement released today (3 November).
Ex-DLG and Flood Re boss Woolgrove moves to ‘challenger’ bank
Former Direct Line Group personal lines managing director Tom Woolgrove has taken on an interim role as deputy CEO for Oak North Bank, an SME-focused challenger to established high street brands.
Top 100 UK insurers: Top 20 focus
We focus on the insurers that made the top 20 in the 2015 listing.
Serious injury guide potential precursor for future claimant and defendant engagement
The Association of Personal Injury Lawyers is hopeful partnering with insurers on its serious injury guide will pave the way for future positive collaboration between the historically opposing claimant and defendant sides of the industry.
Cycling: Pedal power
Cycling among the UK population is more popular than ever. How can the insurance industry tap into the potential need for theft and accident cover?
Claimant on hunger strike outside DLG offices in Bromley
A disgruntled Direct Line Group customer has said he is willing to die outside the firm's Bromley office in a dispute over claims.
Crash for cash fraudster fails to show for sentencing
Police are appealing for information to help trace a crash for cash fraudster who failed to show for sentencing.
Europe: Insurers see opportunities in Chinese volatility
Insurers are confident they see opportunities arising from the recent Chinese stock market volatility, despite AM Best warning it could make it even harder to find good returns.
Berenberg advises investors to avoid UK motor market
Berenberg analysts are advising investors to avoid the UK motor insurance market due to challenging operating dynamics and several "under-appreciated headwinds" they have identified.
Bicycles most common theft claim for Direct Line
Bicycles make up 17% of all theft claims handled by Direct Line, proving to be a more popular theft target than mobile phones or tablets.
C-suite - Insurer: Changing the compensation mindset
Insurance fraud continues to be a huge concern for insurers in an environment of fierce competition and falling premiums.
Insurers must find right balance with millions of policyholders up for grabs
The threat of motor insurance customers switching providers more frequently creates a dilemma for insurers on how to differentiate their policies on factors other than price, according to market insiders.
Educating drivers on the importance of safety holds key to curbing uninsured driving
Reducing motor premiums by educating young drivers on the importance of road safety has been raised by market commentators as the main way of curbing the number of uninsured drivers, which has risen for the first time in a decade.
Dognapping: Dog gone
Dognapping is a cruel crime that is on the rise. But are pet insurers doing enough to help owners? And should they be taking a more active role in providing specific cover against theft rather than focusing primarily on vets’ bills?
Claims Club: FCA considering 'best practice' plea from insurers on SME cases
A senior regulator has conceded that in order for the Financial Conduct Authority to differentiate itself from its predecessor it might need to listen to insurance companies' pleas to issue ‘best advice’ on dealing with SME claims.
Thompsons demands MP action for motorists after insurer results statements
Law firm Thompsons Solicitors is demanding cross-party action from MPs after it criticised claims portal costs as being "punitive", "unrealistic" and set for the benefit of insurers.