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Pace of motor insurance inflation starts to slow
Data analysis: While comprehensive car insurance premiums increased sharply by 58% (£366) during 2023, Emma Ann Hughes examines how the latest data suggests drivers will not face as big a bumph in the cost of cover this year.
Young adults want Alexa to sort out their insurance
Data analysis: Young adults are markedly more likely to want their Alexa to share information so they can have personalised home (70%), pet (68%) and car insurance (67%) than older adults (50%, 43% and 48% respectively), a survey has shown.
Trade Voice: Mass’s Brown on whether whiplash reforms were worth it
Sue Brown, chair of the Motor Accident Solicitors Society, asks whether motor policyholders will ever see a ‘whiplash dividend’.
Big Interview: Admiral founder Henry Engelhardt
Henry Engelhardt, founder and former chief executive of Admiral Group, reveals what it takes to be a great insurance leader and shares his vision for the future of motor insurance.
Where we’re going, we won’t need price comparison websites
Editor’s View: Insurance Post Editor Emma Ann Hughes wonders if the latest motor insurance developments could cause price comparison websites to soon be consigned to the history books.
Household appliances most likely to damage homes
Data analysis: Government data on domestic appliance accidents shows the devices most likely to result in a home insurance claim.
Howden unifies business; Pikl partners with Confused; Gallagher sponsors the horses
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Aviva and Direct Line Group are most-complained about insurers
Data analysis: The Financial Ombudsman Service data shows general insurance complaints have sharply increased in the second half of 2022 as consumers battle with inflation and cost-of-living.
How EU ruling pushed up the price of motor insurance
Analysis: Frances Stebbing explores the impact of the European Union’s gender-neutral pricing rules on how motor insurance is underwritten and priced today.
Axa's Tara Foley: Moja is already attracting younger customers than other brands
During its first month of trading Axa’s new digital start-up Moja has attracted customers that are on average a decade younger than its other brands, Insurance Post can reveal.
Spotlight: Fraud – Will the cost-of-living crisis lead to more fraud?
With the cost-of-living crisis escalating for many households as winter approaches, the insurance sector is preparing itself for a wave of fraudulent claims from both opportunistic and organised sources. Eleanore Robinson reports.
Roundtable: How is the insurance sector investing in solutions to combat the evolving fraud threat?
Post, in association with LexisNexis Risk Solutions, held a roundtable to discuss the ever-evolving fight against fraud with new technology and how the insurance market is investing in solutions to combat this. Conducted under Chatham House rules,…
Price walking ban pushes motor premiums up; Zurich opens branch; Handl acquires IPRS; Mason Owen MBO; and under 30s telematics sales rise
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Spotlight on dual pricing: The end of dual pricing and what it means
Post and PayPal surveyed the industry to explore the possible implications of the recent price-walking ban. Valerie Hart looks for further insight into how the industry might adapt.
Insurance staff come together to support Ukraine refugees
From gearing up to take in refugees to delivering supplies, Post spoke to European insurance staff who are dedicating their time to helping those affected by the Ukraine crisis.
Webinar: Don’t forget the data – why digital transformation alone won’t help you improve your CX
“Digital transformation” has certainly been an on-trend phrase for many years now, with insurers investing fortunes in improving their customer experience across the policy lifecycle from the sale to claim/renewal.
Allianz: cyber usurps BI as biggest risk; Direct Commercial gets PE investment; Ford and ADT reveal JV Canopy; and Tractable launches AI Property
For the record: Post wraps up the major insurance deals, launches and investments of the week.
Spotlight: Application fraud - Intelligence and a united front bring progress
With a rise in application fraud post-Covid being widely reported, Rachel Gordon asks insurers and brokers how they are using the art of data science to make sure honest policyholders do not suffer.
Motor insurance sees biggest drop for seven years; Apollo gets new investment; Axa sets aside €1.5bn to fight deforestation; Nexus refinances; and Radius acquires Milestone
Post wraps up the major insurance deals, launches and investments of the week
Analysis: What's driving motor pricing?
Motor insurance pricing is set for a period of volatility in the months to come, as insurers remain tight-lipped on whether they are taking a ‘pig’, ‘sheep’, ‘ferret’ or ‘cat’ approach to cope with regulatory changes
WTW sells Irish arm to GRP; motor premiums hit five year low; Questgates acquires two firms and LV tops new customer experience report
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.