Churchill Insurance
Market moves: Insurers are the main movers
Insurers were, once again, the main movers and shakers this week, Ecclesiastical leading the way with the appointment of four new directors, while Allianz, QBE, XL and Arc Legal also welcomed new staff.
Ethics: Entering the moral maze
The insurance industry has a poor public perception, many believing that firms put short-term profit above long-term customer satisfaction.
Popularity of price comparison sites paves way for master aggregator
The long-tipped 'aggregator of aggregators' is closer to happening than ever, with the proliferation of price comparison brands and online insurance offerings that shun these sites.
Direct Line tops complaints league table
Direct Line Group's UK Insurance had the most general insurance complaints to the Financial Ombudsman Service, according to figures out today.
RBSI reports £749m turnaround in profit in 2011, as it sheds 1.3m policies
Royal Bank of Scotland has reported an operating profit of £454m in 2011, compared with a loss of £295m in 2010. Its new underwriting profit was up from £307m to £1.04bn.
Brokers unconcerned as RBSI rebrands as Direct Line
Brand Finance heralds move as sensible
Editor's Comment: RBSI takes the Direct approach
The news that Royal Bank of Scotland Insurance is to use the Direct Line brand comes as little surprise.
RBSI rebrands as Direct Line
Companies House files have revealed that RBS Insurance Group has changed its name to one of its most recognisable brands, Direct Line Insurance Group.
Former RBSI and Zurich European boss Court resurfaces at Admiral
Admiral has appointed Annette Court as an independent non-executive director, subject to FSA approval.
RBSI “regret” findings of FSA investigation
In a statement issued in response to the news that the Financial Services Authority has fined the company £2.17m, RBS Insurance said that it was “disappointed” that it did not meet FSA standards.
Direct Line and Churchill hit with £2.17m FSA fine
The Financial Services Authority has imposed a £2.17m fine for failure by RBS owned Direct Line and Churchill to conduct their businesses with “due skill, care and diligence”.
Editor's comment: Battle of the brands
From scrap yards to scrap heaps. Last week, the industry was getting agitated about the soaring problem of metal theft, while this week it’s more a sad tale of two well-known insurance names finding themselves destined only for the brand graveyard.
RBSI appoints former British Gas rebranding guru
Rick Vlemmiks is set to join RBS Insurance as chief marketing officer, UK & International.
RBSI completes transfer of underwriting functions
RBS Insurance has completed the transfer of three of its general insurance underwriting functions into a single company in preparation for Solvency II.
LV GI boss O’Roarke and management team extend contract until 2016 with new deals
LV general insurance managing director John O’Roarke, is targeting an increase in SME and home insurance business having put pen to paper on a new four-year deal at the firm.
View from the top: My showbiz life
It’s all go when you’re in demand, so Christmas is the perfect time of year to paws for thought and to reflect on the events of the past year.
News analysis: Application fraud to top the agenda for motor insurers in 2012
The New Year’s resolution for many motor insurers is to tackle application fraud with the same force they have brought to bear on crash-for-cash fraudsters. “Staged motor accidents remain the top priority, but application fraud comes second,” according…
Geddes says RBSI won't "crack open the champagne" just yet
Bosses at RBS Insurance have attributed a dramatic third quarter operating profit turnaround of £615m over the past 12 months to a combination of factors, including an exit from broking personal lines and general business re-pricing.
RBSI sees slight dip in profit Q2 to Q3, but happy with performance YTD
Royal Bank of Scotland Insurance this morning reported an underwriting profit of £761m in 2011 to date - an increase of £591m versus September YTD 2010.
Marketing: The power of advertising
Effective marketing can be a tough challenge for financial services providers and having a strong presence is not enough, it must also resonate with customers.
Top 100 UK insurers supplement - brand analysis: Battle of the brands
With commercial pressures and tough business conditions putting the squeeze on insurance companies, the importance of the brand has never been more vital. So who is getting it right?
RBSI to learn from FOS complaints
RBSI has played down figures from the Financial Services Ombudsman showing it is the most complained about general insurer in the country.
RBSI tops Ombudsman GI complaints
Royal Bank of Scotland Insurance is the most complained about general insurer in the UK according to figures from the Financial Ombudsman Service.
Ex-Churchill MD joins aggregator start-up
Former Churchill managing director Mike Quinton has taken an “opportunity of a lifetime” to become Debra Williams’ first senior appointment at a new price comparison site, joining as commercial director.