Opinion
A matter of evolution
As the annual industry health check nears its end, Henry Keeling offers some pointers for maintaining long-term success
Facing the future
A sad but necessary quality in all aspects of daily life is to be able to control the fear of experi...
Building on brand stability for the future
Financial discipline and pricing stability are essential if the industry is to build its reputation and create healthy brand perceptions. John Seaton calls for firm resolution and strong leadership
Has Invaro learnt from rivals?
The news that personal injury specialist Invaro is set to continue the roll-out of its financial ser...
No move towards wholesale nuclear plant decommissioning
Lee Kenny's article on wind power (PM, 12 February, p23) is an interesting piece on good risk manage...
Bodyshop concerns are easily solved
I refer to your story, 'Bodyshop start-up aims to be a survivor' (PM, 26 February, p4). If it is tru...
A detailed risk debate is needed in order to protect the market
A little while ago I listened to a lunchtime talk given by a senior risk management director. I also...
Offshoring is no solution in itself
To offshore or not to offshore? That is the question. For insurers considering offshoring, the reaso...
Let brokers make use of local knowledge
So brokers aren't happy with the loss mitigation and disaster services provided by their insurers (P...
Are scan vans the insurance future?
Recent years have seen much discussion about whether the UK has a US-style compensation culture. And...
Unlike Y2K, the risks of non-FSA compliance are known
I read with interest your comment on two recently published reports suggesting that the scale of cha...
Apil's approach is refreshing
The Association of Personal Injury Lawyers' warning not to excuse "one-man band companies" from payi...
Cox and Highway merger poses Lloyd's exit question
The news this week that Cox Insurance is in talks to buy Highway has come as no surprise to many mar...
Is the industry once again guilty of complacency?
Is the glass half full or half empty? Sometimes I think the general insurance industry is full of pe...
Solicitors can fill high-street needs
The recent article on personal legal expenses (PM, 11 March, pp13-14) was correct in noting the chan...
View from the Top - Winners will embrace the online revolution
The move towards electronic transactions has been among the most powerful changes to sweep through t...
Alternative rates for the food sector: a taste of things to come?
Despite the talk of alternative risk ventures for a number of sectors under pressure, from charities...
Questioning the need for enquiries
Another year, yet another enquiry, yet more fees for lawyers and consultants involved, and all for w...
Will you buy a holiday from NU?
Although the banks have been grabbing all the headlines this week, it is nice to see the UK general ...
Motor product design is key
Your feature on motor insurance last week (PM, 26 February, pp32-33) made several excellent points a...
Client ownership no issue for Biba
With the issue of client ownership very much in the news in the wake of NU's decision to close Hill ...
FSA shortfall alarming
We welcome the warning issued by the British Insurance Brokers' Association, highlighting the shortf...
Alternative solution to cut out laborious distraction
With regards to last week's article, 'Patching IT up' (PM, 26 February, p12), software patches are a...
Unlocking the past
Following on from an insurance archaeology article that appeared last month, David Jones explains why historic insurance audits should be an essential part of modern business