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Is it Terminator: Judgment Day for insurance AI?

AI week 2026
Credit: Cathleen Allyn Conway

Editor’s View: Emma Ann Hughes argues the safest future for insurance as it intertwines with artificial intelligence is one where humans retain the ability to say “Hasta la vista, AI” and can still keep calm and carry on if they have to flick the kill switch.

The insurance industry has spent years talking about the opportunities offered by artificial intelligence. In 2026, it finally feels as though it has stopped talking and started delivering those

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