Dual’s Leavey says HR is key to unlocking AI’s 1600-hour savings
Dual has saved 1600 hours a month using artificial intelligence assistants during the MGA’s first phase of adoption. Director of transformation Louise Leavey argues HR will play a fundamental role in helping employees reshape their jobs as the technology takes on routine tasks.
In December, Leavey was tasked with leading the MGA’s artificial intelligence strategy.
“It didn’t take a rocket scientist to work out the areas we needed to focus on were the operational side of the
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