Build or buy? How AI is reshaping insurers’ tech decisions
Generative artificial intelligence may make it easier to build software, but Nigel Gardner, business development executive of Charles Taylor InsureTech, says insurers still need specialist expertise to manage regulatory complexity and deliver lasting value.
The build-versus-buy debate is nothing new in insurance. Technology decisions have always balanced costs, speed to market and internal expertise.
Where insurers see genuine competitive differentiation
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