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Technology due diligence takes centre stage in insurance M&A

Scott Thomson

From costly integration to toxic technology debt, Scott Thomson, insurance solutions director at FintechOS, explains how outdated systems are blocking insurance takeover deals.

The insurance industry faces competitive pressure from digital-first entrants who have built their operations around modern technology stacks from day one. 

Companies like Lemonade and Root Insurance

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Q&A: Massimo Cavadini and Pardeep Bassi, WTW

Massimo Cavadini, head of product, pricing, claims and underwriting for Continental Europe at WTW, and Pardeep Bassi, global proposition leader for data science, insurance consulting and technology at WTW, delve into the 2025 European Insurance & Occupational Pensions Authority’s Generative AI Market Survey and whether a rewrite of the rules of insurance analytics is required.

Q&A: Preferred’s Lee Sadowski

Having departed Crawford & Company in 2023, Lee Sadowski joined insurance property claims specialist Preferred – a company he had previously tried to buy – as chief strategy officer. Almost two years on he reflects on diversification and achieving zero complaints with a strategic client.

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