Use of data risks social harm, warns Lloyds Bank insurance director

ABI data panel

The insurance industry’s increasing use of data risks is fueling financial exclusion, Lloyds Bank’s head of general insurance has said.

Speaking at the Association of British Insurers’ annual conference on Tuesday (21 February), Craig Thornton – the bank’s general insurance, protection and investments director – said that the industry

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Why insurance companies love furry faces

Building desirable brands in the insurance market is a challenge, but it all boils down to the right level of distinctiveness, and of course, it helps to have a lovable mascot that evokes an emotional connection, writes Rob Allen, strategy partner at branding and design agency Coley Porter Bell.

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