Complaints about insurer conduct and BI drop to pre-pandemic levels
Complaints about insurer conduct and business interruption have dropped almost to pre-pandemic levels, while calls for compensation relating to travel and roadside assistance cover are both at a three-year high, according to the latest Financial Ombudsman Service and Financial Conduct Authority data.
Post’s Financial Conduct Authority and Financial Ombudsman Service Complaints Trackers, displaying data up to H1 2022 for the regulator and Q3 2022 for the ombudsman, reveal fewer issues with insurer
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