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Insurance lives in the Covid era – 12 months on from the first National Lockdown: Part Three

Life During Lockdown Three

On the 23 March 2020 as Covid-19 infection rates soared Prime Minster Boris Johnson told us to “stay at home” triggering the first National Lockdown. One year on Post spoke to a host of insurance workers - the contact centre managers and the claims manager - about their work and personal experiences of the last 12 months.

Simonetta Di Benedetto The contact centre manager for whom working from home is not easy Simonetta di Benedetto, head of travel and warranty insurance operations

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