Blog: What will the new normal look like in insurance?

Across the business landscape, talk of how to adjust to the ‘next’, or ‘new’, normal has become the only game in town. Laura Drabik, chief evangelist at Guidewire Software, argues while many are tired of these instant clichés, the fact is that we are all facing up to the immediate and long-term impact that the pandemic has had on our economies and societies at large.

We all recognise that a return to life and work as it was before is unlikely. We are all considering what this next normal might look like. Perhaps an unlikely source, but no less valuable, is the