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Analysis: Insurers torched on Twitter over Liverpool Fire

computer fire

How social media influenced the response of insurers to the Liverpool fire

The insurer response to the Echo Arena car park fire has painted a picture of an industry unprepared.

U-turns and industry infighting followed in the wake of the Liverpool car park blaze, which

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Tesco Law and the insurer legal services revolution that never was

Content Director's View: More than a decade ago many insurers could not wait to seize the opportunities afforded by a change in the law that allowed them to set up their own legal services arms. Jonathan Swift reflects on what happened next - and the prospect of a one-stop-shop claims provider in the future.

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