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Blog: Whiplash reforms - Last chance for collaboration?

whiplash

In the old days, I had my own little names for the claims farming community – they weren't very complimentary. I remember getting severely reprimanded by our then chairman at one point, but when I explained the damage they were doing, I was quickly forgiven.

A lot of time has passed since then. We've had the Jackson reforms in the Legal Aid, Sentencing and Punishment of Offenders Act 2012. But we still see more claims than we should, stoked up by intense

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