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PI nuisance calls and texts among top complaints received by ICO

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The Information Commissioner’s Office saw a 12% increase in complaints regarding nuisance calls and texts in 2014, the data protection watchdog’s annual report showed.

Of the almost 180,000 online reports about unsolicited approaches, contact related to accident claims accounted for 14% of all concern, the ICO's report revealed.

The category was second only to

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Tesco Law and the insurer legal services revolution that never was

Content Director's View: More than a decade ago many insurers could not wait to seize the opportunities afforded by a change in the law that allowed them to set up their own legal services arms. Jonathan Swift reflects on what happened next - and the prospect of a one-stop-shop claims provider in the future.

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