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FCA slaps broker Homeserve with £30.6m fine

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The Financial Conduct Authority has issued its largest ever retail fine of £30.6m to broker Homeserve following “serious, systemic and long running failings” across key aspects of its business.

According to the FCA, during the period January 2005 to October 2011 Homeserve mis-sold insurance policies, failed to investigate complaints adequately and was insufficiently engaged with compliance

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