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Insurance Fraud Register Ready for lift off

First formulated in 2009, the Insurance Fraud Register is finally ready for launch. Will it create a sea change in the way the industry tackles fraud?

After lengthy delays, it is all systems go for the Insurance Fraud Register, an ambitious project that creates a database of ‘proven’ fraudsters.

It has been a massive project, bringing together

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Storm damage claims test insurers’ settlement choices

A year of severe storms has strained repair networks and claims operations, which Ben Blain, head of property at Verisk Claims, points out has placed insurers’ settlement decisions, data oversight and ability to evidence fair customer outcomes firmly under the regulatory spotlight.

How should success of FCA’s response to Which be judged?

The effectiveness of the Financial Conduct Authority’s regulatory action in response to Which’s super-complaint about home and travel insurance is reflected in smoother claims handling, not in the number of reviews or fines, according to Claire Massey, founder of Claim Guardians.

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