International: Europe: Changing the channel
A recent study suggests insurers are failing to take advantage of digital channels. How can they harness the benefits on offer?
In a competitive market such as insurance, industry players need to keep up with their customers to target the most effective channels for communication and engagement.
But while European insurers
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: https://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on Technology
Q&A: Dan Fiehn, Markerstudy
Markerstudy chief technology officer Dan Fiehn explains how artificial intelligence-assisted code analysis has helped the insurer identify modernisation priorities and unlock value from legacy tech.
FCA’s cyber warning is the end of quote and hope
Frontier artificial intelligence is forcing insurers to rethink cyber risk as a continuous process of monitoring, prevention and resilience, rather than an annual exercise, according to Claud Bilbao, vice-president of underwriting and distribution at Cowbell Cyber Insurance.
VIPR’s Templar says regulated AI will help cut industry lags
Firms will be able to get their “hands on their data” far quicker as AI-enabled delegated insurance moves away from 60-to-90-day lags to potentially daily submissions said VIPR’s CEO and co-founder Paul Templar.
Kalepa’s Monasterio says £55m funding will aid its London presence
Kalepa’s CEO and co-founder Paul Monasterio said its latest investment will be used to enable “true” AI decision making in the London market where it plans to open an office in the coming months.
SSP acquires IS2 to expand into production distribution
SSP UK & Ireland has acquired the commercial lines insurtech IS2 to extend into product distribution as its “first major acquisition” since becoming a separate business entity.
Throwback Thursday: Cue’s future threatened
Insurance Post’s Throwback Thursday steps back in time to November 1996 to remind you what was going on this week in insurance history when Cue was under threat.
Munich Re’s Ogden argues industry will unite on tech-driven disruption
Munich Re CEO Stephanie Ogden said one positive of a more volatile tech-driven market is that it will force the industry to come together, as she said the next evolution with AI is a shift in employee skills.
ManyPets calls for two-fold approach to agentic fraud
Fraudsters have been using agentic AI to obtain multiple quotes in large numbers and must be tackled by using firms own data as well as quarantine models said ManyPets’s chief data officer Pierre du Toit.