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In Series: Technology: Are insurers prepared for motor risk focused on vehicle malfunction?

road-to-sun

New technology means motor risk will soon be focused on vehicle malfunction, not human error. How can insurers prepare?

In the 1990 film Total Recall, Arnold Schwarzenegger escapes from his pursuers by catching a ride in a robot-operated taxi. The film was set as far into the future as 2084, yet in the two decades

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KPMG urges caution as AI reshapes insurance claims

Artificial intelligence can transform claims handling, but Matthew Smith, insurance strategy and transformation lead at KPMG UK, says insurers must balance technical innovation with human judgement, governance and ethical oversight.

Diary of an Insurer: Waggel’s James Brown

James Brown, chief technology officer at pet insurer Waggel, explores how the business will use artificial intelligence, prepares for an endurance bike ride and celebrates getting the claims pipeline down to a record low.

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