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Affinity 2012: Flexibility fundamental to future affinity wins not size and scale

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The winners in the affinity space of the future are not necessarily going to be the traditional big players, but those that can best adapt to the changing buying patterns of consumers.

That was the view of Mark Read, head of marketing at Lifestyle Service Group (right), who told delegates at Post’s Affinity event last week how the rise in smartphone usage would soon play a

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Tesco Law and the insurer legal services revolution that never was

Content Director's View: More than a decade ago many insurers could not wait to seize the opportunities afforded by a change in the law that allowed them to set up their own legal services arms. Jonathan Swift reflects on what happened next - and the prospect of a one-stop-shop claims provider in the future.

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