Editor's comment: The winds of change
And so we end 2011 in a similar vein to December 2010, with loss adjusters doubling staff numbers, ramping up resources and putting into play their surge plans as severe weather conditions batter the UK.
Last year, it was a prolonged big freeze that resulted in insurers paying out £38m every day in the final month of the year as they battled to contend with hundreds of thousands of motor and property
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