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Application fraud: shift in culture and focus needed to start tackling application fraud

marr-glen

The insurance industry "will need a shift in culture and focus" before it can start recording successes in application fraud similar to those it has already achieved with claims.

"We need to recognise that we have done quite a lot of work in the claims fraud area, and now start devoting attention and resource — not only as individual insurers but as an industry — to

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Tesco Law and the insurer legal services revolution that never was

Content Director's View: More than a decade ago many insurers could not wait to seize the opportunities afforded by a change in the law that allowed them to set up their own legal services arms. Jonathan Swift reflects on what happened next - and the prospect of a one-stop-shop claims provider in the future.

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