View from the top: Fight the good fight
Well - what a year. The turmoil in the financial services markets over recent years hasn’t really evaporated from customers’ minds, even if we’ve all worked through it and moved from stock market crisis to sovereign crisis in more recent times. Against this backdrop, we’ve done a really good job as a sector in reassuring brokers and customers that we completely understand their concerns and are structured to succeed where others in the past have fallen away.
Yet we continue to suffer by association as a part of the wider financial sector. These are tough times; the UK consumer puts us in the same bracket as the big-money-making, big-bonus-paying banks and
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