Endsleigh and Lloyds TSB to take volcano claims hit

Endsleigh and Lloyds Banking Group have agreed to compensate customers for certain volcanic ash travel claims following the decision by their underwriter, Axa, not to pay out most claims.

Ian Passmore, managing director of Endsleigh, told Post his firm will consider making ex-gratia payments to customers in specific cases where stranded policyholders have required medical assistance at

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How brokering in Ukraine is triumphing over adversity

Interview: Ukrainian insurance broker Alina Golubieva talks to David Worsfold about the current challenges of insuring businesses and homes in the country, plus how the market is preparing to align itself with European Union regulation.

Diary of an Insurer: Consilium’s Roxy Zeb

Roxy Zeb, partner in Consilium’s professional and executive risks team, talks about getting back into the Lloyd’s and the London market after 10 years in Australia, her desire to inspire and drive greater diversity, as well as her love of property renovation.

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