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Endsleigh and Lloyds TSB to take volcano claims hit

Endsleigh and Lloyds Banking Group have agreed to compensate customers for certain volcanic ash travel claims following the decision by their underwriter, Axa, not to pay out most claims.

Ian Passmore, managing director of Endsleigh, told Post his firm will consider making ex-gratia payments to customers in specific cases where stranded policyholders have required medical assistance at

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TimeTo: Reflect on the 2026 Biba Conference

Content Director’s View: This week a swathe of the UK general insurance sector decamped to Manchester for the annual British Insurance Brokers’ Association conference. Jonathan Swift reflects on some of the themes and talking points of the 2026 iteration.

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