Playing to Win

With insurance industry talent management in the spotlight again, HR departments need to be better prepared to recruit star players and then actively engage and retain them. Susannah Pringle reports on the imminent talent wars

Looking back at the dark days of the 1998 to 2001 insurance 'talent wars', star performers held employers hostage by threatening to join their competitors, and companies haemorrhaged talent faster

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UN creates NZIA replacement

The United Nations Environment Programme has replaced the now-discontinued Net Zero Insurance Alliance with a multistakeholder forum, although most former UK-based NZIA members have yet to join.

Q&A: Nick Pester, Beyond Legal

Nick Pester, founder at Beyond Legal and former general counsel at Zego, spoke to Insurance Post about the changing legal landscape, the pivoting mindsets of insurtech founders, and what he hopes to offer clients with his new legal practice.

Irish guidelines for assessing damages to push up premiums

Aine Tyrrell, partner at law firm DAC Beachcroft, explains why fresh guidelines for the assessment of damages in Northern Ireland could add to the costs faced by insurers and contribute further inflationary pressure to premiums for liability and motor products.

How to support insurance customers in vulnerable circumstances

As the Financial Conduct Authority intends to check claims-handling response times, and whether insurers are doing enough to help customers in vulnerable circumstances, Winn Group chief information officer Clint Milnes explains what providers need to do to meet the watchdog’s expectations.

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