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FSA issues aggregator report

A Financial Services Authority today said an assessment of the insurance comparison website market has found evidence of "both good and bad practice", but added it is looking for all websites to ensure that users are treated fairly.

In a review of 17 insurance comparison websites, the FSA found that, although they are all appropriately authorised, there was mixed evidence in terms of the clarity, fairness and accuracy of the

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Storm damage claims test insurers’ settlement choices

A year of severe storms has strained repair networks and claims operations, which Ben Blain, head of property at Verisk Claims, points out has placed insurers’ settlement decisions, data oversight and ability to evidence fair customer outcomes firmly under the regulatory spotlight.

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