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Swinton selects customer communications solution

Swinton Group has selected Thunderhead software to help streamline the creation, personalisation and delivery of customer documentation for new business and renewals.

Thunderhead said Swinton chose Thunderhead NOW as it needed a customer communications solution "capable of addressing its multi-channel communication needs as well as providing centralised support for

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ERS warns motor pricing discipline must return

Declan O’Mahony, head of claims at ERS, warns motor claims inflation is back driven by energy costs, supply chain disruption and repair pressures, so insurers must restore pricing discipline now to avoid sustained underwriting losses.

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