Out-of-touch managers must delegate decisions'.
There were some hard facts hammered home to delegates at the conference and AGM of the Chartered Institute of Loss Adjusters in Edinburgh last week. Francis Higney was there to hear them.
The insurance industry must strip away unnecessary managerial layersand let front line staff make key decisions.
So said guest speaker Syd Pennington, group director of the customers and
people
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: http://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Printing this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Copying this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email info@postonline.co.uk
Most read
- LV’s Mike Crane leaves insurer
- ABI sets out principles to address motor premium finance
- Copart confirms delays to Luton Airport salvage operation