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Axa consolidates with complex database

Axa is looking at changing the way it operates its motor repairer network, which could lead to a red...

Axa is looking at changing the way it operates its motor repairer network, which could lead to a reduction in the number of its approved bodyshops.

David Williams, claims director at Axa and a director

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How should success of FCA’s response to Which be judged?

The effectiveness of the Financial Conduct Authority’s regulatory action in response to Which’s super-complaint about home and travel insurance is reflected in smoother claims handling, not in the number of reviews or fines, according to Claire Massey, founder of Claim Guardians.

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