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For the record.

Back office compliance regulation has been relegated to the bottom of the list by many insurers but, with the Financial Services Authority preparing to carry out inspections, says Shaun O'Leary, there is little time to waste.

With the birth of N2 at midnight on 30 November 2001, a whole host of
regulations affecting all areas of retail financial services came into
force. With over a decade of regulatory experience to

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