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The magic touch

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After turning around Euler Hermes, Richard Webster is now set to work his magic on loss adjuster Merlin Claims Solutions. He speaks to Alwynne Gwilt about transforming the firm into a major rival to the established market leaders

When Richard Webster started at the credit insurer Euler Hermes in 2002, the company was making an £8m loss. On leaving in January of this year to become the chief executive officer of Merlin Claims

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