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Pru U-turn to stem India tide

Prudential has denied that its new 1000-seat call centre in India is no longer a cost-effective sol...

Prudential has denied that its new 1000-seat call centre in India is
no longer a cost-effective solution, having shelved 850 planned
redundancies at its Reading operation. On Friday, the insurer

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Big Interview: Chris Knight, Financial Conduct Authority

The Financial Conduct Authority’s new director of insurance, Chris Knight, speaks exclusively to Insurance Post about premium finance, why enforcement action against firms that fail to comply with the Consumer Duty is looming plus whether the watchdog could soon scrutinise ChatGPT.

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