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NFU Mutual - What a relief

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With a well co-ordinated and efficient service, NFU Mutual was able to keep its cool when the UK most needed it. Louise Meeson explains how the insurer's personal response to flood claims resulted in almost 100% customer satisfaction

Sponsored by Cunningham & Lindsey

Finalists 2008

- Fortis Insurance UK
- NFU Mutual
- RSA Moreth>n
- Swinton Group

Following last July's devastating floods NFU Mutual received more than 3000 claims

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