News
PI firms and insurers clash on direct pre-medical offers
Solicitors have called for more regulation around insurers contacting claimants that have legal representation with pre-medical offers, as law firms allege that claimants may be missing out on higher compensation awards.
Disputes over furlough deductions from BI claims continue as adjusters and assessors call for clear guidance
Loss adjusters and assessors have called on the government and regulators to publish clear guidance on how government support received by businesses is to be treated in respect of lockdown-related interruption claims.
Biba unveils 'resilience' theme for 2021 manifesto
The British Insurance Brokers’ Association has launched its 2021 manifesto with the heading of ‘Resilience’ as it highlighted the ways it said brokers can help as the UK adapts to a post-pandemic normal after Brexit.
Kelly Lyles joins insurtech Cytora
Cytora has added Kelly Lyles former CEO of client and country management at Axa XL to its advisory board.
LV, Zurich, Hiscox and Davies Group discussed how automation-driven claims could become a greater USP in the battle for consumer hearts, minds and wallets
It has never been more important for insurers to fine tune and promote the claims journey as a unique selling point. So how can intelligent automation be a fantastic tool in building trust in an insurance brand?
Beazley braced for Covid-19 liability claims in 2021 as it reports $50m 2020 loss
Beazley expects to feel the delayed impact of Covid-19-related liability claims later this year, highlighting its directors' and officers' and healthcare books as particular concerns.
Analysis: More uncertainty for BI policyholders over losses beyond first lockdown
Many business interruption policyholders may only be able to claim for losses suffered during last year’s first coronavirus lockdown, with cover for subsequent losses depending on factors such as the wordings of their policies and their renewal date.
For the record: Ardonagh swoops for PI broker; ERS in ILS push; First 4 Lawyers launches RTA law firm; Marsh partnership and McLarens acquires
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Loss adjusters detail payout push post Supreme Court BI case as notifications leap
The number of notifications of business interruption claims posted on Acturis’ system increased by a multiple of 500 in the week after the Supreme Court ruling, Post can reveal.
Zurich appoints Penny Seach as CUO for EMEA
Zurich has named Penny Seach as chief underwriting officer for Europe, Middle East and Africa moving across from CEO of general insurance for Zurich Hong Kong.
Insurers and brokers offer leave and flexible working as school closures strain parents
Insurers and brokers have increased paid leave and introduced more flexible working arrangements to employees under additional pressure from lockdown restrictions, with a particular focus on those now juggling work with childcare responsibilities.
Ex-BGL boss Matthew Donaldson moves to Chill
Matthew Donaldson, former CEO of BGL, has joined Three Rock Group as chairman.
Analysis: On the trail of e-scooter trials
Policymakers, retailers and environmentalists hope that e-scooters will be a green saviour. Trials to ascertain the risks are ongoing, as the insurance industry watches on with a wary eye.
Robert Kuchinski replaces Lloyd’s bound Patrick Tiernan as IUA chair
Robert Kuchinski, deputy chairman of the International Underwriting Association and head of commercial insurance at Zurich UK, has been elected as the new chairman replacing Patrick Tiernan who will be leaving Aviva to become chief of markets at Lloyd’s.
Insurers wary of CMC influx following whiplash reforms
Insurers are concerned that the implementation of whiplash reforms will result in an increase of personal injury claims management companies if fee caps are not introduced.
Michael Colao moves across to global CUO for cyber at Axa XL
Axa XL has named Michael Colao as global chief underwriting officer, cyber, reporting to the recently promoted global CUO for financial lines, Libby Benet.
CMC fee caps: Are proposed tariffs too generous or will they drive a choice exodus?
Insurers have argued that proposed fee caps for claims management companies may be too generous, while the claims sector has cautioned measures could reduce choice and service quality.
WCI calls on industry to help deliver 10,000 computers for schools
The Worshipful Company of Insurers has called on the industry to donate the money and equipment needed to supply 10,000 computers to schools so that all children can access online learning.
Cyber insurers hit back at suggested ransomware claims ban
Cyber insurers have hit back at former UK cybersecurity chief Ciaran Martin’s suggestion that ransomware claims payouts are fuelling organised crime and that a ban on such payments should be considered.
For the Record: BGL rolls out digital claims, Chubb backs Covid-19 cover, Covea in Vitality tie-up, insurtech funding hits £5.2bn and Tractable deals
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
MS Amlin Underwriting hires Bank of England's Vishal Desai as CRO
MS Amlin Underwriting has appointed Vishal Desai as chief risk officer joining from the Bank of England where he holds the role of acting head of division general insurance risk specialists & chief actuary.
Gibraltar-based Prometheus Insurance enters administration
Gibraltar-based Prometheus Insurance Company, formerly trading as Tradewise Insurance Company, has entered administration.
Worsening outlook for UK non-life insurers, says Fitch
Fitch Ratings has a worsening outlook for the UK non-life company sector, Graham Coutts, senior director, head of EMEA reinsurance has confirmed with market combined ratios for motor and home likely to be above 100% in 2021.
LV tops Aviva, Churchill, Nationwide and Saga to win customer service crown according to ICS
LV has again been ranked the top insurance organisation in the UK by the Institute of Customer Service in its biannual UK Customer Satisfaction Index, although the gap at the top between it and the chasing pack has been reduced.