News
Customer service: Customer service at risk due to desire to reduce overheads
Companies need to be alert to the danger of compromising customer service in their attempts to reduce overheads, warned David Tryon, director of client management at DST Global Solutions.
UKG launches GAP product
UK General has developed a hybrid insurance product that helps motor trade dealers avoid financial penalties arising since the Association of British Insurers published guidelines on guaranteed asset protection insurance cover in February.
Customer service: Social media highlights customer expectations
The spread of social media as a means for consumers to voice opinions on how businesses treat them is driving the need for boardrooms to take their customers' views and expectations more seriously.
Elite quits over ABI's support of Jackson review
Elite Insurance is quitting the Association of British Insurers, claiming the trade body's support of Lord Justice Jackson's recommendations in relation to legal expenses has made its membership "untenable".
SRA to stick to timetable despite licence concerns
The Solicitors Regulation Authority has pledged to stick to its timeframe for introducing licences for alternative business structures, despite concerns that the new set of regulations will not be ready in time.
Hastings eyes Aviva and Allianz in 2012 IPO push
Hastings Direct's panel of insurers has more than doubled in size since a management buyout 18 months ago, with more firms due to sign up this year, as it eyes one million policies.
Customer service: Brand no longer a guarantee of standards
It is becoming harder for companies to rely on the strength of their brand to prove their service credentials, according to speakers at the breakfast briefing.
ABI conference: Financial support promised for all 'worthwhile' flood defence schemes
Environment Minister Richard Benyon has promised that “every worthwhile” flood defence project will obtain some degree of financial support under the government’s new partnership funding scheme, and confirmed he will look into whether the government’s…
ABI conference: Keynote speaker on the government's economic stance
Bids by the Northern Irish Assembly and the Scottish Parliament to obtain control over tax could have more success of the UK economy fails to improve on the “slow and sluggish” rate of growth that could blight the next few years.
ABI conference: Cable calls on insurers to lead corporate reform
Business Secretary Vince Cable today unveiled a three-pronged strategy to counter the UK culture of short-termism and bolster corporate governance, while ensuring the proper functioning of capital markets.
Beachcroft and DAC in merger talks
Beachcroft and Davies Arnold Cooper are in talks over a potential merger that would create an insurance law firm with combined revenue of close to £175m.
Post launches new Facebook page - Post 1840
Post has launched a new Facebook page covering everything from the latest insurance news to discussions about the representation of the industry in films.
ABI Conference: Guidance on Test Achats due by year end
Jonathan Rees, director general at the Government Equalities Office, said that guidance from the European Commission on what the gender directive judgement means should be ready by the end of the year.
ABI Conference: FSA and Eiopa clash over Bank of England role
The Financial Services Authority has clashed with the European Insurance and Occupational Pensions Authority over the Bank of England’s role in the regulation of the insurance sector.
Cooper Gay confirms Hooper as CEO
Cooper Gay Swett & Crawford has confirmed that Shaun Hooper has been appointed chief executive officer of Cooper Gay & Co, the group's Lloyd's and London market broker.
Hastings eyes Aviva and Allianz in 2012 IPO push - Insurance News Now - 23 June 2011
Post senior reporter Amy Ellis outlines this week's major general insurance stories including the news that the panel of insurers at Hastings Direct has more than doubled in size since an MBO 18 months ago. The firm is due to sign another five companies…
Hart leaves KGM as Canopius launches UK retail division
Colin Hart, chef executive of Canopius-owned KGM Motor is set to leave the group amid a restructure that sees the formation of a new UK retail division.
ABI Conference: FSA and Eiopa clash over Bank of England role
The Financial Services Authority has clashed with the European Insurance and Occupational Pensions Authority over the Bank of England’s role in the regulation of the insurance sector.
ABI Conference: Single European insurance regulator likely "within years"
The European insurance industry will eventually be regulated by a single continental body rather than a number of country regulators, Eiopa’s Carlos Montalvo Rebuelta has claimed.
Hastings eyes Aviva and Allianz in 2012 IPO push - Insurance News Now - 23 June 2011
Post senior reporter Amy Ellis outlines this week's major general insurance stories including the news that the panel of insurers at Hastings Direct has more than doubled in size since an MBO 18 months ago. The firm is due to sign another five companies…
Groupama urges government to act on referral fees
Groupama Insrances has called on the government to ban referral fees following publication of the Legal Aid, Sentencing and Punishment of Offenders Bill.
ABI Conference: Single European insurance regulator likely "within years"
The European insurance industry will eventually be regulated by a single continental body rather than a number of country regulators, Eiopa’s Carlos Montalvo Rebuelta has claimed.
Antares appoints new senior risk analyst
Specialist Lloyd’s insurance, business Antares, has appointed Faraz Khalid as senior risk analyst in the legal, risk and compliance team for its Antares Managing Agency business.
New anti-fraud tool launched in battle against 'cash-for-crash'
Esri UK today has launched a new geographic information system software tool to help combat insurance and banking fraud.