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Defaqto: Oversupply likely to hit brokers

In its latest report into the UK Home Insurance Market, Defaqto claims new entrants have made the market increasingly competitive. As a result it predicts brokers will struggle to keep their share of business.

Outsourcing firm recruits former adjusting sales manager

Outsourcing provider Aquilo this morning unveiled its new amangement team. Joing Chris Langridge, who became finance director in the latter part of 2006 are Arthur Rackstraw - who has now been appointed as chief operating officer and David Germaine has…

London market claims operation

Colin Hawes, deputy divisional claims director for Independent's London Market operation took the stand this afternoon as the prosecution’s third witness, writes Anthony Gould . He described how increases on reserves for some claims relating to 1997 and…

Claims reserving under constant review

Prosecution witness Michael Watts said Independent’s claims management policy was basically “a constant process of review, review and more review in an effort to understand what was happening and how” and to establish a consistent and smooth claims…

BIBA: commission disclosure doesn't need FSA regulation

In answer to the FSA forensic review of commission disclosure, the British Insurance Brokers' Association said: "It is our view that greater transparency for commercial customers can be achieved by the market of its own accord and we do not need further…

Indie trial: Second witness takes stand

In his final questioning of witness Stuart Pettet today, counsel for the prosecution Andrew Baillie, asked about the degree of certainty or uncertainty that would permit a new claim to be left on the whiteboard rather than registered, writes Mairi…

Prosecution: Whiteboard claims

In his final questioning of witness Stuart Pettet today, counsel for the prosecution Andrew Baillie, asked about the degree of certainty or uncertainty that would permit a new claim to be left on the whiteboard rather than registered, writes Mairi…

Bright believed in GCD reports says witness

A second former employee of Independent took the stand on Monday afternoon to give evidence on behalf of the prosecution, writes Mairi Macdonald . Michael Watts, who worked for the company from 1991 until his retirement in 1999, only to return the…

Call connection signs five brokers

Insurance call transfer agency Call Connection has signed of five new customers – Avis Insurance, Footman James, Only Insurance, Wilsons/Quoteline Direct and Your Insurance.

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