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Claims reserving under constant review

Prosecution witness Michael Watts said Independent’s claims management policy was basically “a constant process of review, review and more review in an effort to understand what was happening and how” and to establish a consistent and smooth claims pattern, writes Anthony Gould.

Giving evidence Mr Watts referred to the oft quoted view of Michael Bright, based on Gross Case Development figures, of an apparently illogical gap between the savings coming through on paid and

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