News
Peer-to-peer insurers tipped as attractive M&A targets
Acquiring peer-to-peer insurance companies has been tipped as a way for traditional insurers to protect market share as the demand for insurance products changes, a Deloitte report claims.
Claims Club: Mediators told to emphasise service to claims professionals
Mediation practitioners must shoulder some of the blame as to why insurance claims managers have not made greater use of their services, according to Expedite Resolution director and mediator Phil Hesketh.
Claims Club: Mobile phone payments key to improving satisfaction scores
Insurers need to wake up to the growing trend of customers using their mobile phones as a “unique” ID, which could help speed up claims payments and improve satisfaction scores.
Claims Club: Ex-Lloyd's CEO Ward urges wider tech focus
Insurers are too interested in “hygiene” factors at the expense of how technology might impact their business.
Fundamentally dishonest claimant to pay £4500 for Eldon PI con
A fundamentally dishonest personal injury claimant has been ordered to pay almost £4500 in defendant costs after it was found in court there was a deliberate attempt to deceive.
New contract with key broker for Xchanging
Technology services provider Xchanging has won a contract with Aon, announced this morning (30 November).
Zurich exits general insurance in Middle East
From today Zurich will no longer write business in the Middle East for non-life insurance.
"Horrific" South Australia bushfires cost insurers over A$75m
According to the Insurance Council of Australia bushfires north of Adelaide have costs insurers A$75m (£36m) so far.
Bryant to swap Lloyd's for Swiss Re Corporate Solutions in Hong Kong
Dylan Bryant, Lloyd's Hong Kong general representative, is to leave early in the new year for a role at Swiss Re Corporate Solutions.
Insurers to discuss unscrupulous solicitors with SRA next month
Talks between the Solicitors Regulation Authority and a handful of insurers to discuss the legal watchdog’s regulation of solicitors suspected to be facilitating fraud have been set for 9 December, Post understands.
Insurance Debate: Insurers will only truly meet customers’ needs when they become innovative says Airmic
According to Airmic there are reasons to be optimistic as there has been a significant improvement over the past ten years in customer care, driven by commercial and regulatory pressures, and these can only continue to have a beneficial effect.
Insurance Debate: Last chance to vote
Will insurance ever be a viewed as a true profession? The debate closes at 4pm so there is still time to have your say.
Specialist church insurer sold to Inter Hannover
Inter Hannover will buy Congretional and General Insurance, subject to regulatory approval.
Regulator to discuss complaints service for SMEs
The Financial Conduct Authority wants feedback on how much protection it offers to SMEs when complaints arise from dealings with financial service providers.
Video: industry bosses issue rallying cry on climate change
High-profile insurance industry CEOs and executives are calling for world leaders to reach a strong global agreement to tackle climate change ahead of the UN Paris Climate Change Conference COP21 next week.
Quiz of the week - 27 November
Test your knowledge of the week's insurance news, with the Post insurance quiz of the week.
Insurers still struggling with customer loyalty
Customers are least likely to be loyal to their insurers than businesses from any other sector, according to a study by research agency Future Thinking.
Tokio Marine Kiln appoints Hoad as head of innovation
Tom Hoad, an underwriter in Tokio Marine Kiln's emerging risk division, has been appointed as head of innovation at Tokio Marine Kiln's London office.
Shanghai broker registers with Lloyd's
Shanghai Asian Insurance Brokers has become the first Chinese broker to register with Lloyd's.
Lloyd's syndicates unite for $400m natural catastrophe pool
Eight Lloyd's syndicates are uniting to help protect emerging economies in Africa, Asia and Latin America from natural catastrophes.
Fraud 2015: Collaboration is sharing knowledge not just data
There are too many databases and not enough pressure on the Claims and Underwriting Exchange to tackle fraud, Covéa Insurance’s head of financial crime told delegates at the Fraud Summit.
Fraud 2015: Banking v Insurance analytical resource is 'chalk and cheese'
Comparing the insurance industry’s analytical capabilities to those in the banking sector is like comparing “chalk and cheese”.
Fraud 2015: Fraud 'mountain' too much for Ifed to handle
The Insurance Fraud Enforcement Department is currently seeing just the “snowy bit” of the insurance fraud mountain and there is too much fraud for the 28-strong department, according to its deputy head.
Enterprise Bill amendments under consideration following London market efforts
A London market deal to support changes enabling companies to secure damages for late payment of insurance claims for up to a year has been heralded as an example of “unprecedented amalgamation” of the insurance sector to aid reform.