Regulator to discuss complaints service for SMEs
The Financial Conduct Authority wants feedback on how much protection it offers to SMEs when complaints arise from dealings with financial service providers.
The regulator will also investigate if more SMEs should be given access to the Financial Ombudsman Service.
Christopher Woolard, director of strategy and competition at the FCA, said: "We want people
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: https://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on Broker
Howden IAL launches following Hymans Robertson deal
Howden has formed Howden Insurance Actuarial and Longevity after buying Hymans Robertson’s insurance and financial services consulting team.
Brokers embrace tech and push for flexibility from insurers
Brokers are increasingly embracing digital technology to drive business while keeping flexibility at the top of their service wishlist, according to Aviva’s latest broker barometer.
Flock losses widen in final results ahead of Admiral takeover
Flock posted an operating loss of £9.6m for 2025, according to its last set of financial results filed to Companies House ahead of its sale to Admiral Group.
ChatGPT ‘sci-fi’ fears dismissed by Confused’s CTO
Timothy Kimball, chief technology officer of Confused.com, has pushed back at suggestions artificial intelligence will undermine price comparison websites, arguing the technology is an opportunity rather than a threat.
Big Interview: Alistair Brighton, Marsh
In a softening market, Alistair Brighton, CEO of Marsh Commercial & Corporate UK, is doubling down on client retention, sector specialism and businesses to reinvest premium savings to drive sustainable growth.
Brokers pushing insurers for increased regional presence
The majority of brokers want to work with insurers that maintain a strong regional presence, according to Aviva’s latest broker barometer.
Is it Time:To get some new business cards for Biba 2026?
Content director’s view: With vinyl now as popular as it was in the 80s and Pokémon never being more collectible, could physical business cards make a comeback? Jonathan Swift points to recent evidence to indicate this may be the case, but is still on the fence whether to get some printed for Biba 2026.
Applied CEO outlines UK exit and future growth plans
Applied Europe’s CEO Tom Needs recalls why the business pulled back from UK, is going great guns in Ireland and how RiskHandler, Ratings Hub plus AI mean it still has a bright future.