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Pushing the right buttons

If insurers fail to push policyholders' buttons regarding online claims services, customers will go to providers that do make the best use of the web-enabled technology, believes Jim Douglas.

Liability Watch seeks quote.

I have a risk - motorcycle track day teachers/organisers who are searching for liability insurance a...

Did you know?

Are you ever stumped by a request for unusual cover? To find a broker or insurer specialising in som...

Appointment at CNA.

Steve Goddard has joined CNA's branch operation in Manchester as property/casualty underwriter. He b...

First line of response.

Loss adjuster helplines are proving increasingly popular with their insurer and broker clients as the first port of call for any policyholder in distress, so much so that the services on offer are becoming vital as a way of standing out from the crowd,…

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